Online services

You can use online services at the surgery to book an appointment, order a repeat prescription, get a sick certificate, get test results, ask about a non-urgent medical problem and view your medical record.

Which online service to use?

There are different online services for different tasks.

accurX

Use your accurX/NHS account on the accurX website to:

  • Ask a question
  • Complete an online form to ask about a non-urgent medical problem
  • Get information on self-care and community services

Patient Access

Use your Patient Access account (on the Patient Access website or in the Patient Access app) to:

  • Order a repeat prescription

See Registering for online services on how to register for this service.

Your NHS account

Use your NHS account (on the NHS website or in the NHS app) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription
  • Get your test results
  • View your medical record

See Registering for online services on how to register for this service.

Registering for online services

If you wish to register for on-line access to, for example, order a repeat prescription, you need to come into the surgery with two forms of identification (one must be photographic ID and one must be proof of your current address).  Please contact Reception for more information

Registering for someone else on their behalf

To register for Proxy access for a child under 11 please complete this form and bring to the practice along with two forms of identification (one must be photographic ID and one must be proof of your current address) and the child’s birth certificate.

To register for Proxy access for a patient aged 11 and over please complete this form and bring to the practice along with two forms of identification (one must be photographic ID and one must be proof of your current address) for both the patient and the Proxy.

If the patient is aged 11-16 please bring a copy of the child’s birth certificate instead of two forms of identity.

Date published: 17th February, 2017
Date last updated: 29th May, 2023