If you, or someone you know, is experiencing a mental health crisis, you can now call NHS 111 and select option 2 for 24/7 access to crisis mental health support.
The service is still provided by your local NHS mental health trust – that is not changing – it’s just a new telephone number to call.
To help you get the support you need, you will speak to a mental health advisor who will ask you some questions and listen to you. They can offer self-care advice and signposting over the phone, transfer you to the crisis service if needed or refer you to other local services.
You should call NHS 111 and select option 2 for crisis mental health support if you are worried about:
- thoughts about your life not being worth living or about harming yourself
- feeling out of control or unable to cope
- feeling anxious about leaving the house
- hearing voices or seeing things that others can’t
If you or someone else have physically harmed themselves, or if their life is at risk, then you should still call 999 or go to A&E.