To order a repeat prescription
- Use your Patient Access account (on the Patient Access website or in the Patient Access app).
- Use the repeat ordering slip on your previous prescription. Leave it at the surgery or post it to us.
- Email the practice on firstname.lastname@example.org
For patients who are aged under 16 only, or if you prefer not to use the on-line service, please either order in person, or through your local Pharmacy.
If you misplace your repeat prescription slip please supply us with the following details in writing:
- full name
- date of birth
- contact number
- usual doctor
- name, strength and dose of medication required.
To avoid mistakes, we do not accept requests by telephone.
Your prescription will be ready for collection 2 working days after your order has been received. Only order a repeat prescription if you have less than 7 days of medication remaining.
If we have your mobile number, we will send a text to let you know when your prescription is ready to collect.
You can use an online form to give us your mobile number.
We can also post your prescription to you if you provide us with a stamped, addressed envelope.
Urgent medication requests
If you require medication urgently, please read the Urgent Prescription Policy, print and complete the form and return a signed copy to the surgery, this will then be reviewed by a GP. (We will not accept an urgent prescription request sent via email, you must bring the signed form to the front reception)
Electronic prescriptions service (EPS)
If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.
You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.
You will not have to collect a paper repeat prescription from your GP practice.
We have a duty to review your health and medicines regularly. We will let you know if you need to make an appointment for a medication review with either our practice nurses or your doctor.
If you need urgent advice about your medication outside our surgery hours, please call NHS 111.